COVID-19 Status Update
We're still up and running, working with our printing partner to ensure staff safety and adherence to government guidelines at all times. There may be some minor delivery delays, so please bear with us. We recommend that you allow a few more days for delivery and ask that you wait an additional 3 working days before contacting our customer service team.
Thanks for your patience and for shopping with us.
Delivery Options
All our items are made to order, so please allow the following times for us to process your order before it is dispatched:
Phone Cases (Snap, Tough and Eco) – 1-2 working days
Wallet Cases – 1-2 working days
Laptop Sleeve – 1-5 working days
All other items – 1-5 working days
UK Standard Delivery
1st Class via Royal Mail – free on all orders
1-2 working days
European Standard Delivery
Royal Mail's International Standard – £4.95
5-10 working days
Rest of the World Standard Delivery
Free for orders to the USA
Royal Mail's International Standard – £7.95
7-14 working days
For more info on our delivery policy, see our FAQs.
Returns
We hope you love your Harper & Blake purchase, but if you’re not 100% happy with it, we don’t want you to be disappointed! We’ll happily accept returns within 30 days of your purchase, offering you a full refund, or an exchange for another item if you prefer.
All returned items must be unused and in their original condition. We reserve the right to refuse a refund or exchange on any items that are non-saleable.
Shipping fees incurred in the return of goods are non-refundable unless we have made a shipping error. The customer is responsible for all shipping and handling fees for returned items.
If you’d like to talk to us about an order you’re not happy with or ask a question about our returns policy, our customer service team will be happy to help – get in touch here.
For more info on our returns policy, see our exchange and returns policy.