Delivery

COVID-19 Status Update

We're still up and running, working with our printing partner to ensure staff safety and adherence to government guidelines at all times. There may be some minor delivery delays, so please bear with us. We recommend that you allow a few more days for delivery and ask that you wait an additional 3 working days before contacting our customer service team.

Thanks for your patience and for shopping with us.


Delivery Options

All our items are made to order, so please allow the following times for us to process your order before it is dispatched:

Phone Cases (Snap, Tough and Eco) – 1-2 working days

Wallet Cases – 1-2 working days

Laptop Sleeve – 1-5 working days

All other items – 1-5 working days

 

UK Standard Delivery

1st Class via Royal Mail – free on all orders

1-2 working days


European Standard Delivery 

Royal Mail's International Standard – £4.95

3-5 working days


Rest of the World Standard Delivery

Royal Mail's International Standard – £7.95

5-7 working days

For more info on our delivery policy, see our FAQs


Returns

We hope you love your Harper & Blake purchase, but if you’re not 100% happy with it, we don’t want you to be disappointed! We’ll happily accept returns within 30 days of your purchase, offering you a full refund, or an exchange for another item if you prefer.

All returned items must be unused and in their original condition. We reserve the right to refuse a refund or exchange on any items that are non-saleable. 

Shipping fees incurred in the return of goods are non-refundable unless we have made a shipping error. The customer is responsible for all shipping and handling fees for returned items.

If you’d like to talk to us about an order you’re not happy with or ask a question about our returns policy, our customer service team will be happy to help – get in touch here.

For more info on our returns policy, see our FAQs.